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l Product Directory |
Voice Authentication (VA) Software
Voice authentication is only one of a number of biometric technologies, others including those that match a person's iris, face, fingerprint, hand geometry or signature, that are being deployed in a number of applications to verify the identity of a person. What makes voice authentication unique is that it is able to be deployed for telephony-related applications including call centres to verify the identity of a person who is calling through the telephone network.
At this point the distinction must be made between voice authentication (VA) and voice identification. VA seeks to authenticate a person who has already identified himself or herself whereas voice identification technology seeks to identify a person against a database of voice samples from known staff or customers.
Consulting Projects Involving Voice Authentication
Occidental Communications has undertaken assignments advising clients on the potential for the use of speech technologies. For more details, see the Call Centre Consulting page.
International Directory
This directory is of developers of voice authentication software. In contrast to other Internet sites that purport to be directories of voice authentication software, this directory does not include any integrators, consultants, conference organisers, magazines, distributors or providers of products related to voice authentication. Every one of the companies listed has developed the voice authentication software listed therein - they are not integrators or incorporators of voice authentication software developed by others.
Acapela Group
33, Boulevard Dolez, 7000 Mons, Belgium
The Acapela Group develops VA software for telecom and multimedia applications
| Product | Babel-id version 1.0 |
| Languages supported | Dutch, American English, British English, French, German, Icelandic, Italian, Spanish and Swedish |
| Availability | Belgium, Sweden |
| Note | The Acapela Group also develops speech recognition and text to speech software. |
AGNITIO S.L.
TUTOR, 11 6º, Población Madrid, 28008, Spain
AGNITIO develops VA software for forensic applications requiring speaker identification.
| Product | BATVOX |
| Languages supported | language independent |
| Availability | Spain |
ANIMO Limited
4F Asahi-Seimei Yokohama Kannai Building, 2-27 Onoe-Cho, Naka-Ku, Yokohama-Shi, Kanagawa, 231-0015 Japan
ANIMO develops VA software for Internet-based applications.
| Product | VoicePassport |
| Languages supported | Japanese |
| Availability | Japan |
| Note | ANIMO also develops text to speech software. |
Anovea Authentication Technology
Anovea, formerly of Berkeley, Calif USA, is no longer in business.
Arcore Technologies Inc.
Arcore Technologies, formerly of Eugene, Ore USA, is no longer in business.
ATIP
Daimlerstraße 32, D-60314 Frankfurt am Main, Germany
ATIP develops VA software
Auraya Solutions Pty Ltd
PO Box 1045, Dickson ACT 2602 Australia
Auraya develops VA software.
| Products | AUTHENTICATOR and IDENTIFIER |
| Languages supported | Australian English |
| Availability | Australia |
Babel Technologies
In 2001, Babel Technologies merged with Elan Speech and Babel Infovox to form the Acapela Group.
BioID
Brünigstrasse 95, CH-6072 Sachseln, Switzerland
BioID develops VA software for access applications.
| Product | myBioID |
| Languages supported | language independent |
| Availability | Europe |
BioID America Inc.
BioID America has been acquired by HumanScan AG which subsequently renamed itself BioID.
Biometric Technologies, S.L.
Biometric Technologies, formerly of Barcelona, Spain, is no longer in business.
Buytel
Buytel was renamed Voicevault.
CellMax Systems
CellMax Systems has been renamed Zehu Technologies, which is no longer in business.
Configate
Configate, formerly of Rehovot, Israel, is no longer in business.
Diaphonics, Inc.
Suite 205, 1310 Hollis Street, Halifax, Nova Scotia Canada B3J 3P3
Diaphonics develops VA software for telephony applications.
| Product | Spike Server, Spikecore Web Service, Password Agent |
| Languages supported | North American English |
| Availability | North America |
Domain Dynamics Limited
Domain Dynamics, formerly of Reading, UK, is no longer in business.
Equivox Limited
Equivox, a spin-off from Domain Dynamics and formerly of Shrivenham, Wiltshire, UK, is no longer in business.
eVmail Technology
eVmail Technology, formerly of Pulau Pinang, Malaysia, is no longer in business.
Fluency Voice Technology Ltd.
Fluency Voice Technology was acquired by Syntellect in 2008.
SEZAM from Fraunhofer IIS
product discontinued
Graphco Holdings aka Graphco Technologies
Graphco Technologies, formerly of Amber, New Hope and Newtown (not necessarily in that order), Penn USA, is no longer in business.
GVZ Speech Technologies
In 2007, GVZ Speech Technologies was acquired by Sestek.
HumanScan AG
HumanScan was renamed BioID.
iBiometrics, Inc. (iBICS)
PO Box 644 Millwood NY 10546 USA
iBICS develops VA software for financial markets and penitential applications.
| Product | Corrections monitoring system |
| Languages supported | English |
| Availability | USA |
InfoTalk
Unit 507, Tech Centre, 72 Tat Chee Avenue, Kowloon Tong, Kowloon, Hong Kong
InfoTalk develops VA software for telephony applications, system access, mobile phones, computing system access and smart cards.
| Product | InfoTalk-Verifier |
| Languages supported | language independent |
| Availability | China, Hong Kong, Singapore and Taiwan |
| Note | InfoTalk also develops speech recognition and text to speech software. |
Intervoice
Intervoice has dropped its former Omvia Identifier product.
ITT Industries
ITT Industries spun off its voice authentication business as SpeakerKey which is no longer in business.
Kaz Group Ltd.
The Kaz Group, formerly of Sydney, NSW, Australia, was acquired by Telstra in 2004 and onsold to Fujitsu in 2009. Along the way, the Speech(fx) product it had acquired was discontinued.
Loquendo SpA
Infospace, formerly of Torino Italy, was acquired by Nuance in 2011.
NGM Tec
NGM Tec, which had acquired the exclusive licensing rights to VeriVoice's intellectual property, was renamed VoiceVerified.
Nuance Communications
1 Wayside Road, Burlington, Mass 01803 USA
Nuance develops VA software and caller authentication solutions for enterprise and service provider IVRs and call centres.
| Product | Nuance Verifier |
| Languages supported | Cantonese, Dutch, American English, Australian English, British English, Canadian English, New Zealand English, South African English, French, Canadian French, German, Swiss German, Italian, Mandarin, Brazilian Portuguese, Spanish, Latin American Spanish and Swedish |
| Products | Our VEI, Our VEII, VeriNet Web |
| Languages supported | language independent |
| Product | Loquendo SV |
| Languages supported | Catalan, American English, British English, French, German, Greek, Italian, Brazilian Portuguese, Argentinean Spanish, Castilian Spanish, Chilean Spanish and Swedish |
| Product | SpeechAdvance Biometrics Speaker |
| Languages supported | Arabic, American English, British English, French, German, Italian, Portuguese and Spanish |
| Availability | USA, Australia, Brazil, Canada, China, Northern Europe, Southern Europe, Japan, Singapore and the UK |
| Note | Nuance also develops speech recognition, text to speech and VoiceXML software. |
PassMark Security
PassMark Security was acquired by RSA.
Patni Computer Systems Ltd.
Akruti, MIDC Cross Road No 21, Andheri (E), Mumbai 400 093, India
| Phone | | +91 22 6693 0500 |
| Fax | | +91 22 6693 0211 |
| Internet | | http://www.patni.com |
| E-mail | | patni-mumbai [at] patni.com |
Patni develops VA software for access security.
| Product | VoiceSafe |
| Languages supported | language independent |
| Availability | Australia, Europe, India, Japan, North America, UAE |
Persay Ltd.
14 Hatidhar St. Ra'anana 43665 Israel
| Phone | | +972 3 767 8666 |
| Fax | | +972 3 767 8661 |
| Internet | | http://www.persay.com |
| E-mail | | almog.aley-raz [at] persay.com |
Persay develops VA software for IVR systems and other call centre applications.
| Products | VocalPassword, FreeSpeech, S.P.I.D. |
| Languages supported | language independent |
| Availability | Worldwide, via the Internet |
Phonetic Systems
Phonetic Systems was acquired in 2004 by Scansoft which subsequently acquired Nuance in 2005 and renamed itself Nuance Communications.
Phonexia s.r.o.
U Vodárny 3032/2a, 616 00 Brno, Czech Republic
Phonexia develops VA software for security and defence applications.
| Product | Phonexia Speaker Identification |
| Languages supported | language independent |
| Availability | Worldwide, via the Internet |
| Note | Phonexia also develops speech recognition and text to speech software. |
Pyxis
Pyxis, formerly of Melbourne, Vic, Australia, is no longer in business, and its intellectual property was acquired by the Kaz Group. The Kaz Group was acquired by Telstra in 2004 and onsold to Fujitsu in 2009. Along the way, the Speech(fx) product has been discontinued.
QVoice Inc.
13 Kilroy Rd Newton, NJ 07860 USA
QVoice develops VA software for physical access control.
| Product | WhoIsIt |
| Languages supported | English |
| Availability | USA |
RSA Security Inc.
174 Middlesex Turnpike, Bedford, Mass 01730 USA
| Phone | | +1 781 515 5000 |
| Fax | | +1 781 515 5010 |
| Internet | | http://www.rsa.com |
| E-mail | | info [at] rsasecurity.com |
RSA develops VA software for IVR systems and other call centre applications.
| Product | RSA Adaptive Authentication for Phone |
| Languages supported | English |
| Availability | Worldwide |
Rubidium
PO Box 2099 8 Hasadna St. Raanana, 43000, Israel
Rubidium develops voice authentication software which it sells in its chips for embedded mass-market applications.
| Product | RSV series |
| Languages supported | Language independent |
| Availability | China, Hong-Kong, Japan, Taiwan, Western Europe and the USA. |
| Note | Rubidium also develops speech recognition and text to speech software. |
SAIL LABS Technology AG
Operngasse 20B A-1040 Vienna, Austria
SAIL LABS Technology develops VA technology which is incorporated into the company's Media Mining System which is deployed to identify speakers when transcribing broadcast news.
| Products | ??? |
| Languages supported | language independent |
| Availability | Europe and USA |
| Note | SAIL LABS Technology also develops speech recognition software. |
SaySo
SaySo, formerly of North Sydney, NSW, Australia, is no longer in business. Its intellectual property was acquired by Pyxis which is also no longer in business, and its intellectual property was acquired by the Kaz Group. The Kaz Group was acquired by Telstra in 2004 and onsold to Fujitsu in 2009. Along the way, the Speech(fx) product has been discontinued.
ScanSoft
In 2005, ScanSoft acquired Nuance, and subsequently renamed itself, Nuance Communications.
SecuriVox
SecuriVox's product range is now offered by Speech Sentinel Ltd.
Sensory
1991 Russell Avenue Santa Clara, Calif 95054-2035 USA
Sensory develops VA software which is incorporated into its voice activation software for embedded applications
| Languages supported | language independent |
| Availability | USA, Australia, Brazil, Hong Kong, China, Switzerland, Germany, India, Israel, Italy, Japan, Korea, Mexico, South Africa, Singapore, Taiwan, UK |
| Note | Sensory also develops speech recognition and text to speech software. |
SentryCom Ltd.
PO Box 56263, Haifa, 34989, Israel
SentryCom develops VA software for IVR systems and password reset applications.
| Products | TAP - Transaction & Access Platform and VoiceReset |
| Languages supported | English |
| Availability | Israel and Europe |
Sestek
ITÜ Ayazaga Kampüsü ARI-1 Teknokent Binasi 34469 Maslak, Istanbul, Turkey
Sestek develops VA software for telephony applications.
| Product | GVZ-VA 1.0 |
| Languages supported | Azeri, American English and Turkish |
| Availability | Turkey and the USA |
| Note | GVZ also develops speech recognition and text to speech software. |
Siemens AG
The speech processing unit of Siemens was acquired by Svox in 2009. Svox was, in turn, acquired by Nuance in 2011.
Sonetech Corporation
Sonetech Corporation, formerly of Bedford, NH USA, is no longer in business.
Sonic Foundry
Sonic Foundry, formerly of Madison, Wisc USA, is no longer in business.
SpeakerKey
SpeakerKey, formerly of Fort Wayne, Ind USA, is no longer in business.
SpeakEZ Inc.
SpeakEZ, formerly of Denver, Col USA, is no longer in the voice authentication business. Its intellectual property was sold to Scansoft which subsequently acquired Nuance in 2005 and renamed itself Nuance Communications.
Speech Sentinel Ltd.
1 Harrison Road, Dundee, Scotland, DD2 3SN, UK
Speech Sentinel develops VA software for online applications.
| Languages supported | language independent |
| Availability | UK |
Speech Technology Center
4 Krasutskogo, St. Petersburg, 196084, Russia
STC (WP 641), PO Box 109, Lappeenranta SF-53101, Finland
The Speech Technology Center develops VA software for PC and DSP-based applications (Voice Key) and forensic audio examinations (IKAR Lab)
Speechworks
Speechworks was acquired in 2003 by Scansoft which subsequently acquired Nuance in 2005 and renamed itself Nuance Communications.
Svox AG
SVOX, formerly of Zurich, Switzerland, was acquired by Nuance in 2011.
Sympalog Voice Solutions
Karl-Zucker-Str. 10 D-91052 Erlangen Germany
Sympalog develops VA software for telephony applications
| Product | SymVerify |
| Languages supported | Language independent |
| Availability | Germany |
| Note | Sympalog also develops speech recognition software. |
Syntellect
2095 W. Pinnacle Peak Road, Suite 110, Phoenix, Ariz 85027 USA
Syntellect develops VA software for use within its own Syntellect Communications Portal IVR system.
| Languages supported | Danish, Dutch, British English, American English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish and Swedish |
| Availability | the USA and the UK |
| Note | Syntellect also develops speech recognition software. |
Syrinx
Syrinx, formerly of North Sydney, NSW, Australia, was renamed SaySo which is no longer in business. Its intellectual property was acquired by Pyxis which is also no longer in business, and its intellectual property was acquired by the Kaz Group. The Kaz Group was acquired by Telstra in 2004 and onsold to Fujitsu in 2009. Along the way, the Speech(fx) product has been discontinued.
Tele-Matic
In 1988, Tele-Matic merged with Star Ventures and the resulting venture was named T-Netix. In 2004, H.I.G. Capital acquired both T-Netix and Evercom and named the combined group Securus Technologies. The voice authentication product was subsequently discontinued.
T-Netix
In 2004, H.I.G. Capital acquired both T-Netix and Evercom and named the combined group Securus Technologies. The voice authentication product was subsequently discontinued.
Trade Harbor
4041 Forest Park Ave, Suite 320, St Louis, Mo 63108 USA
Trade Harbor develops VA technology for telephony and Internet-based applications.
| Product | Voice Signature Service |
| Languages supported | ??? |
| Availability | USA |
Veritel Corporation
Veritel has been renamed VoiceVantage
VeriVoice
VeriVoice, formerly of Princeton NJ USA, is no longer in business.
Vocalis
Vocalis was acquired by Netdecisions, the parent company of Fluency Voice Technology Ltd, in 2003. In 2008, Fluency Voice Technology was acquired by Syntellect.
Vocent
In 2005, Vocent was acquired by PassMark Security which was, in turn, acquired by RSA in 2006.
Vocentric Corporation
Vocentric Corporation, formerly of Kirkland, Wash USA, is no longer in business.
Voice Security Corporation
Voice Security Corporation, formerly of Woburn, Mass USA, is no longer in business.
Voice Security Systems
24591 Seth Circle, Dana Point, Calif 92629 USA
Voice Security Systems develops VA software for credit card authorisation
| Products | Voice Protect, Power Voice and Freekey |
| Languages supported | language independent |
| Availability | worldwide, via the Internet |
VoiceVerified Inc.
110 Union Square Drive, New Hope, Penn 18938 USA
VoiceVerified develops VA software for IVR systems and other enterprise applications.
| Product | VoiceVerified |
| Languages supported | English and Latin American Spanish |
| Availability | Australia, Canada, India, Japan, South Africa and USA |
VoiceCom Solutions GmbH
Südwestpark 70, D-90449 Nürnberg Germany
| Phone | | +49 911 25 26 70 |
| Fax | | +49 911 25 26 711 |
| Internet | | http://www.voicecom.de (German only) |
| E-mail | | contact [at] voicecom.de |
VoiceCom develops VA software for telephony applications and handsfree mobile phones
| Product | VoiceDirector |
| Languages supported | language independent |
| Availability | worldwide, via the Internet |
VOICE.TRUST AG
Geisenhausenerstr. 15 D-81379 München, Germany
VOICE.TRUST develops VA software for telephony-based applications
| Products | VOICE.TRUST Server |
| Languages supported | language independent |
| Availability | worldwide, via the Internet |
VoicePay
VoicePay is a wholly-owned subsidiary of the Voice Commerce Group.
Quern House, Mill Court, Hinton Way, Great Shelford, Cambridge CB22 5LD UK
VoicePay has develops VA software which it uses in its own financial transaction authorisation service targeted at mobile commerce applications.
| Product | VoicePay |
| Languages supported | English |
| Availability | the UK |
VoiceProve
VoiceProve renamed itself SentryCom.
VoiceVantage
One State Street, Suite 1400 Boston, Mass, 02109 USA
VoiceVantage is owned by THC Technologies Corporation
VoiceVantage develops VA software for a variety of applications.
| Products | VoiceCheck, ScreenSaver Secure, SpeakNSet, TalkDirect |
| Languages supported | language independent |
| Availability | Available worldwide, locally supported in North America, South America, Australia, Europe and parts of Asia. |
Voicevault
Biometric Security, 3000 Hillswood Drive, Hillswood Business Park, Chertsey, Surrey, KT16 0RS, UK
Voicevault develops VA software for call centre and employee access applications.
| Product | Voicevault |
| Languages supported | Afrikaans, Czech, American English, British/Irish English, South African English, French, Japanese, Brazilian Portuguese, South Sotho, Mexican Spanish, Swedish, Turkish and Xhosa |
| Availability | Worldwide |
Voiceware
10th. Fl. SamHwan Digital Venture Tower Seongsu-dong 2-ga, 15gil 52, Achasan-ro Seongdong-gu, Seoul, 133-120 Korea
Voiceware develops VA software for access security and telephony applications.
| Product | VoiceCOP |
| Languages supported | American English and Korean |
| Availability | Korea, USA |
| Note | Voiceware also develops speech recognition and text to speech software. |
VoxAccess
VoxAccess, formerly of Martigny, Switzerland, is no longer in business.
VxV Solutions, Inc.
VxV, formerly of San Francisco, Calif, USA, is no longer in business.
Zehu Technologies
Zehu Technologies, formerly of Tel Aviv, Israel, is no longer in business.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
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