lProduct Directory

Telephone Information and Management System (TIMS) Software
TIMSs have a variety of applications including carrier bill verification, allocation of call costs to cost centres, abuse and fraud detection, traffic analysis and preparation of guest bills in the hospitality industry.

Australian Directory

Aries has been renamed Phonecontrol.

Arrow Communications Software
Arrow Communications Software, formerly of Geebung, Queensland, is no longer in business.

Avotus is no longer represented in Australia.

BHA, formerly of Kangaroo Point, Queensland, is no longer in business.

23 Portsea Place Birkenhead Auckland New Zealand
Phone+64 9 4810377
Fax+64 9 4805775
E-mailinfo [at] callista.com.au
ProductThe Front Desk

Telmax from Catsco
Catsco, formerly of Oakley South, Victoria, is no longer in business.

Command Solutions
Phone+61 2 9011 5583
Fax+61 2 9011 5572
E-mailgbates [at] commandsolutions.com.au
ProductRingmaster from Soft-ex (UK)

PO Box 183, Unit 6A, 12 Mars Rd, Transtec Business Park, Lane Cove NSW 2066 Australia
Phone+61 2 9420 1500
Fax+61 2 9420 1555
Internethttp://www. cvt.com.au
E-mailsales [at] cvt.com.au

Note: CVT also develops IVR software.

155 Varsity Parade, Varsity Lakes Qld 4227, Australia
Phone+61 1800 298722
Fax+61 1300 788791
E-mailsales [at] cytrack.com.au

Cost Recovery Accounting from Datfor
Datfor, formerly of Canberra, ACT, is no longer in business.

Duplex has been renamed Cytrack and the Novalog product has been renamed CyReport.

Orbitel from Systems Reliability of Ireland, distributed in Australia by Navigator Communications
Both Navigator Communications and Systems Reliability were acquired by TSB Solutions of Canada. TSB Solutions is no longer present in the Australian market.

Toll-gate from Open Technologies
Open Technologies, formerly of Newton, Auckland, New Zealand was acquired by BMC Software and the product was discontinued.

PABXSoft from PABX Systems
PABX Systems, formerly of Herdsman, WA, is no longer in business.

Level 1, 251 Hay Street Perth, WA 6004, Australia
Phone+61 8 9223 9393
Fax+61 8 9223 9321
E-mailinfo [at] phonecontrol.com.au

Level 8, 616 St Kilda Road Melbourne Vic 3004, Australia
Phone+61 3 9520 6111
Fax+61 3 9520 6161
E-mailenquiries [at] phoneware.com.au

Switchview has been renamed Avotus and is no longer represented in Australia.

Front Desk from Symantics
Symantics was renamed Callista.

Telecost from Telecost
Telecost, formerly of South Melbourne Victoria, was acquired by Zelweiger of Switzerland which was, in turn, acquired by Ascom Timeplex. As a result of a subsequent management buy-out, the product evolved to CMS which was developed and sold by Unitel which is no longer in business.

Theodore Software Consultants
1 Tarana Avenue Glenroy, Vic 3046, Australia
Phone+61 3 9306 1403
E-mailtheodore [at] calltrak.com.au

Telemax from Trans-mit
Trans-mit, which emerged from what used to be Catsco and formerly of Oakley South, Vic, is no longer in business.

TIM Technologies
34 Harrogate Street, West Leederville WA 6007 Australia
Phone+61 8 9380 9551
Fax+61 8 9380 9552
E-mailinfo [at] tim4biz.com
ProductTIM4biz Call Accounting (hosted service)

Level 14, 45 Clarence Street, Sydney NSW 2000, Australia
Phone+61 7 3858 6300 (1300 88 95 88 from within Australia)
Fax+61 7 3858 6313
E-mailsales [at] caab.net

CMS from Unitel
Unitel, formerly of Sydney, NSW, is no longer in business.

Articles on Telephone Information and Management Systems

Billing: Can You Manage? Australian Communications May 1997

Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.

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