Articles Published, 2005
We Live in an Instant Fix World IT Director (Bloor Research, UK), July, 2005
The Misnomer that is Skill-Based Routing IT Director (Bloor Research, UK), August, 2005
What does "We deliver solutions" really mean? IT Director (Bloor Research, UK), August, 2005
Once Upon a Time … IT Director (Bloor Research, UK), November, 2005
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