l Individual Vendor Pages


Vertical Communications (formerly named Artisoft)

5 Cambridge Center, Cambridge, Mass 02142 USA
Phone+1 617 354 0600
Fax +1 617 354 7744
Internet http://www.vertical.com
E-mail info [at] vertical.com

DX-120 (formerly the DSU/DXP)
(International PABX/ACD directory)
PABX


InstantOffice (International PC-based telephone system directory)
PC-based telephone system with integral ACD, IVR, voice mail with unified messaging, personal and enterprise CTI facilities and preview dialling.


TeleVantage (International PC-based telephone system directory)
(Australasian telephone systems directory)
PC-based telephone system with integral ACD, auto attendant, voice mail, integral desktop, personal CTI facilities, power dialling, audio call recording at the desktop, and collaborative browsing using callbacks.


Australasian Presence
Vertical Communications is represented in Australia and New Zealand and is included in the report, specific to Australia and New Zealand, Computer Telephony Integration: from the Internet to the Desktop published by Occidental Communications. This report includes local contact details and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category.


Asian Presence
Vertical Communications has a distributor in Asia and is included in the report, specific to Asia, Computer Telephony Integration: from the Internet to the Desktop published by Datamonitor. This report includes local contact details, languages in which documentation is provided and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of Vertical Communications and the TeleVantage product from an Asian perspective.


European Presence
Vertical Communications has distributors in several European countries and is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, languages in which documentation is provided and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of Vertical Communications and the TeleVantage product from a European perspective.

Vertical Communications has offices and/or distributors in one or more of the German-speaking countries and is included in the report, specific to German-speaking Europe, Computer Telephony Integration Marktübersicht (Computer Telephony Integration: in the German-speaking market), in German published by Oxygon Verlag GmbH. This report includes local contact details and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of Vertical Communications and the TeleVantage product from a European perspective.


North American Presence
Vertical Communications is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of Vertical Communications and the TeleVantage product from a North American perspective.


Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.



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