l individual vendor pages
Upstream Works Software Ltd.
8000 Jane Street, East Tower; Second Floor, Vaughan, Ont. L4K 5B8 Canada
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing and optional auto attendant, progressive dialling, collaborative browsing using callbacks and routing of e-mails to agents.
Upstream Works is not present in the Australasian market.
Upstream Works is not present in the Asian market.
Upstream Works is present in the European market.
North American Presence
Upstream Works has an office in Canada and a distributor the USA.
South American Presence
Upstream Works is not present in the South American market.
Article citing Upstream Works
IT in Canada: Hiding the Light Under the Bushell Occidental Communications, 2008
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