l individual vendor pages


Syntellect
In 2004, Syntellect acquired what used to be Teloquent Communications in 2003. Two years later, it acquired what used to be Apropos. In 2009, it acquired what used to be Envox.


2095 W. Pinnacle Peak Road, Suite 110, Phoenix, Ariz 85027 USA
Phone+1 800 788 9733
Fax +1 602 789 2768
Internet http://www.syntellect.com
E-mail info [at] syntellect.com

Customer Interaction Management (CIM), formerly named Apropos Interaction Management Suite (IMS), version 5 and before that Apropos 5
(International CTI software directory)
An IVR/CTI system that controls call queuing and performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional collaborative browsing using callbacks, routing of e-mails to agents and text chat.


CT Connect
(International CTI software directory)
(Australasian CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling and call routing.


Australasian Presence
Syntellect's CT-Connect is distributed in Australia by Westan and in New Zealand by Campbell Software.


Asian Presence
Syntellect has an office in Asia.


European Presence
Syntellect has an office in Europe.


North American Presence
Syntellect is headquartered in the USA.


South American Presence
Syntellect is not present in the South American market.


Article citing Syntellect
Lame competitors contribute to Genesys's success IT Director (Bloor Research, UK), October, 2007


Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.



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