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l Individual Vendor Pages |
SER Solutions Inc.
Loudoun Tech Center, 21680 Ridgetop Circle, Dulles, Vir 20166 USA
CPS (Call Processing System) (formerly named Centenium XL) (International predictive dialler directory)
A predictive dialler with its own trunks, that makes its own calls, connects them to the PABX through voice circuits to the PABX and uses CTI to instruct the PABX to connect them to agents.
SERTAINTY (International speech recognition directory)
Speech recognition software for speech-mining of recorded calls.
Australasian Presence
SER is represented in Australia by 3D Networks.
Asian Presence
SER is not present in the Asian market.
European Presence
SER has an office and distributors in some European countries and is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, languages in which documentation is provided, CTI protocols supported and lists switches in the European market with which Centenium XL and other products have been interfaced. The report also analyses outbound call management and the future of predictive diallers as a product category.
SER has offices and/or distributors in one or more of the German-speaking countries and is included in the report, specific to German-speaking Europe, Computer Telephony Integration Marktübersicht (Computer Telephony Integration: in the German-speaking market), in German published by Oxygon Verlag GmbH. This report includes local contact details, CTI protocols supported and lists switches in the German-speaking European market with which Centenium XL and other products have been interfaced. The report also analyses outbound call management and the future of predictive diallers as a product category.
North American Presence
SER is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details, CTI protocols supported and lists switches in the North American market with which Centenium XL and other products have been interfaced. The report also analyses outbound call management and the future of predictive diallers as a product category.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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