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l Individual Vendor Pages |
Rostrvm
Dukes Court Duke Street, Woking, Surrey GU21 5RT, UK
the Rostrvm Suite (International CTI software directory) (International LAN-based telephone system directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional predictive dialling, collaborative browsing via callbacks, routing of emails to agents and off-switch ACD, which can also be deployed as a LAN-based telephone system with integral ACD, IVR, enterprise CTI facilities and routing of e-mails to agents.
Australasian Presence
Rostrvm is not present in the Australasian market.
Asian Presence
Rostrvm has a distributor in Asia and is included in the report, specific to Asia, Computer Telephony Integration: from the Internet to the Desktop published by Datamonitor. This report includes local contact details, languages in which documentation is provided, CTI protocols supported and lists switches in the Asian market with which Rostrvm Suite and other products have been interfaced. The report features the market shares of the specific market-leading CTI vendors in Hong Kong, Korea, Japan, Malaysia plus Singapore and Taiwan, and CTI licence pricing. The report also analyses the future of CTI software as a product category and includes a specific assessment of Rostrvm and the Rostrvm Suite product from an Asian perspective.
European Presence
Rostrvm has an office and distributors in several European countries and is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, languages in which documentation is provided, CTI protocols supported and lists switches in the European market with which Rostrvm Suite and other products have been interfaced. The report features the market shares of the specific market-leading CTI vendors in Benelux, France, Germany, Iberia, Italy and the UK, and CTI licence pricing. The report also analyses the future of CTI software as a product category and includes a specific assessment of Rostrvm and the Rostrvm Suite product from a European perspective.
North American Presence
Rostrvm is not present in the North American market.
Article citing Rostrvm
Lame competitors contribute to Genesys's success IT Director (Bloor Research, UK), October, 2007
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Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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