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Proactive Holdings
14/F Wing On House, 71 Des Voeux Road Central, Hong Kong
Proactive Holdings Call Centre Suite (formerly PowerCTI) (International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, predictive dialling, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents.
Australasian Presence
Proactive Holdings is not present in the Australasian market.
Asian Presence
Proactive Holdings is included in the report, specific to Asia, Computer Telephony Integration: from the Internet to the Desktop published by Datamonitor. This report includes local contact details, languages in which documentation is provided, CTI protocols supported and lists switches in the Asian market with which Proactive Holdings Call Centre Suite and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Hong Kong, Korea, Japan, Malaysia plus Singapore and Taiwan and CTI licence pricing and analyses the future of CTI software as a product category.
European Presence
Proactive Holdings is not present in the European market.
North American Presence
Proactive Holdings is not present in the North American market.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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