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l Individual Vendor Pages |
Predict Ability Plus
100 Laurel Lane, Lunenburg, Mass 01462 USA
PAPLUS Predictive Dialer (International CTI software directory)
Call centre CTI software that performs screen pop, screen/keyboard dialling, call routing, predictive dialling, and optional screen transfer with call transfer, IVR, audio call recording, collaborative browsing, routing of e-mails to agents and off-switch ACD, and that can be deployed in a carrier network to control call routing in the carrier network prior to connection of the call to the call centres.
Australasian Presence
Predict Ability Plus is not present in the Australasian market.
Asian Presence
Predict Ability Plus is not present in the Asian market.
European Presence
Predict Ability Plus is not present in the European market.
North American Presence
Predict Ability Plus has an office in the USA and a distributor Canada, and is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details, CTI protocols supported and lists switches in the North American market with which PAPLUS Predictive Dialer and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Canada and the USA, and CTI licence pricing and analyses the future of CTI software as a product category.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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