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l individual vendor pages |
Nortel
8200 Dixie Road, Suite 100, Brampton, Ont L6T 5P6 Canada
Subsidiary
Nortel is the parent company of Pingtel, a developer of LAN-based telephone systems.
Meridian 1
(International PABX/ACD directory)
(Australasian telephone systems directory)
PABX with ACD capability.
Communications Server 1000 (formerly named Succession CSE 1000)
(International PABX/ACD directory)
(Australasian telephone systems directory)
LAN-based telephone system with ACD, integral telephony window, personal CTI facilities, collaborative browsing using callbacks, routing of e-mails to agents and text chat.
Australasian Presence
Nortel has offices in Australia and New Zealand and is included in the report, specific to Australia and New Zealand, Computer Telephony Integration: from the Internet to the Desktop published by Occidental Communications. This report includes local contact details, CTI protocols supported and CTI software and other CTI-capable products in the Australasian market that have been interfaced with the Meridian 1. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the future of both PABXs and LAN-based systems as product categories.
Asian Presence
Nortel has offices in several Asian countries and is included in the report, specific to Asia, Computer Telephony Integration: from the Internet to the Desktop published by Datamonitor. This report includes local contact details, CTI protocols both products support, languages in which documentation is provided and lists the CTI software and other CTI-capable products in the Asian market that have been interfaced with the Meridian 1 and Communications Server 1000, then named Succession CSE 1000. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the futures of both PABXs and LAN-based systems as product categories and a specific assessment of Nortel and the Meridian 1 and Communications Server 1000 products from an Asian perspective.
European Presence
Nortel has offices and distributors in several European countries and is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, CTI protocols both products support, languages in which documentation is provided and lists the CTI software and other CTI-capable products in the European market that have been interfaced with the Meridian 1 and Communications Server 1000, then named Succession CSE 1000. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the futures of both PABXs and LAN-based systems as product categories and a specific assessment of Nortel and the Meridian 1 and Communications Server 1000 products from a European perspective.
Nortel has offices and/or distributors in one or more of the German-speaking countries and is included in the report, specific to German-speaking Europe, Computer Telephony Integration Marktübersicht (Computer Telephony Integration: in the German-speaking market), in German published by Oxygon Verlag GmbH. This report includes local contact details, CTI protocols both products support and lists the CTI software and other CTI-capable products in the German-speaking European market that have been interfaced with the Meridian 1 and Communications Server 1000, then named Succession CSE 1000. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the futures of both PABXs and LAN-based systems as product categories and a specific assessment of Nortel and the Meridian 1 and Communications Server 1000 products from a European perspective.
North American Presence
Nortel has offices in Canada and the USA and is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details, CTI protocols both products support and lists the CTI software and other CTI-capable products in the North American market that have been interfaced with the Meridian 1 and Communications Server 1000, then named Succession CSE 1000. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the futures of both PABXs and LAN-based systems as product categories and a specific assessment of Nortel and the Meridian 1 and Communications Server 1000 products from a North American perspective.
Article citing Nortel
IT in Canada: Hiding the Light Under the Bushell Occidental Communications, 2006
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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