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l Individual Vendor Pages |
Network Programs
B-1-C, Sector 10, Noida, 201301 India
NetRelations suite
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, predictive dialling, audio call recording, basic routing of e-mails to agents, collaborative browsing using callbacks, text chat and off-switch ACD.
Australasian Presence
Network Programs is not present in the Australasian market.
Asian Presence
Network Programs has an office in some Asian countries and is included in the report, specific to Asia, Computer Telephony Integration: from the Internet to the Desktop published by Datamonitor. This report includes local contact details, languages in which documentation is provided, CTI protocols supported and lists switches in the Asian market with which NetRelations suite and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Hong Kong, Korea, Japan, Malaysia plus Singapore and Taiwan and CTI licence pricing and analyses the future of CTI software as a product category.
European Presence
Network Programs is not present in the European market.
North American Presence
Network Programs has an office in the USA and is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details, CTI protocols supported and lists switches in the North American market with which NetRelations suite and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Canada and the USA, and CTI licence pricing and analyses the future of CTI software as a product category.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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