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l Individual Vendor Pages |
NetCentrex
NetCentrex is a wholly-owned subsidiary of Comverse, a developer of VoiceXML software and which is, in turn, a subsidiary of Comverse Technology other subsidiaries of which include Startel, a developer of PC-based telephone systems, and Verint, a manufacturer or audio call recording systems.
14, rue de Richelieu 75001 Paris, France
SAGA (International PC-based telephone system directory)
PC-based telephone system with integral ACD, IVR, voice mail, enterprise CTI facilities, predictive dialling, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents, that can be deployed either on-premises or in a telephone company's network.
Australasian Presence
NetCentrex is not present in the Australasian market.
Asian Presence
NetCentrex has an office in Asia and is included in the report, specific to Asia, Computer Telephony Integration: from the Internet to the Desktop published by Datamonitor. This report includes local contact details, languages in which documentation is provided and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of NetCentrex and the SAGA product from an Asian perspective.
European Presence
NetCentrex has offices in some European countries and is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, languages in which documentation is provided and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of NetCentrex and the SAGA product from a European perspective.
North American Presence
NetCentrex has an office in the USA and is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of NetCentrex and the SAGA product from a North American perspective.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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