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l Individual Vendor Pages |
Mediatel Data
Bd Cuza, nr 9 Bucharest, sector 1, Romania
MediaCallCenter (International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, audio call recording, routing of e-mails to agents and off-switch ACD.
Australasian Presence
Mediatel Data is not present in the Australasian market.
Asian Presence
Mediatel Data is not present in the Asian market.
European Presence
Mediatel Data is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, languages in which documentation is provided, CTI protocols supported and lists switches in the European market with which MediaCallCenter and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Benelux, France, Germany, Iberia, Italy and the UK, and CTI licence pricing and analyses the future of CTI software as a product category.
North American Presence
Mediatel Data has distributors in the USA and is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details, CTI protocols supported and lists switches in the North American market with which MediaCallCenter and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Canada and the USA, and CTI licence pricing and analyses the future of CTI software as a product category.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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