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l Individual Vendor Pages |
Line 4
1320 Harbor Bay Parkway, Suite 180, Alameda, Calif 94502 USA
ActionSuite (formerly named Dynarep) (International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, caller-requested callback as well as optional collaborative browsing using callbacks and text chat.
Australasian Presence
Line 4 is not present in the Australasian market.
Asian Presence
Line 4 is not present in the Asian market.
European Presence
Line 4 is not present in the European market.
North American Presence
Line 4 is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details, CTI protocols supported and lists switches in the North American market with which ActionSuite, LiveTouch and other products have been interfaced. The report features the market shares of the specific market-leading CTI vendors in Canada and the USA, and CTI licence pricing and analyses the future of CTI software as a product category. The report also analyses internet integration, electronic commerce, collaborative browsing, the inbound e-mail management process and the future of collaborative browsing software and e-mail management software as product categories.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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