l individual vendor pages
IP FX (formerly named Performance Solutions)
Level 13, Level 13, HSBC Building, 1 Queen Street, Auckland New Zealand
IPFX (formerly named Vision and before that Communiqué)
(International CTI software directory)
(Australasian CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing and optional IVR, predictive dialling, individual audio call recording (on request only), routing of e-mails to agents, text chat and off-switch ACD.
IP FX has offices in Australia and New Zealand.
IP FX is not present in the Asian market.
IP FX is present in the European market.
North American Presence
IP FX is present in the North American market.
South American Presence
IPFX is not present in the South American market.
Article citing IPFX
Lame competitors contribute to Genesys's success IT Director (Bloor Research, UK), October, 2007
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
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