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l Individual Vendor Pages |
Easyrun
Beit Hatamar, 17 Hatidhar St., Raanana 43665, Israel
EPICCenter
(International CTI software directory)
(Australasian CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, predictive dialling, audio call recording, collaborative browsing using both voice through the Internet and callbacks, routing of e-mails to agents and off-switch ACD, able to interface with the ECI Coral and Nortel Meridian 1 PABXs and Cisco Call Manager LAN-based telephone system.
Australasian Presence
Easyrun is distributed in Australia and New Zealand and is included in the report, specific to Australia and New Zealand, Computer Telephony Integration: from the Internet to the Desktop published by Occidental Communications. This report includes local contact details, CTI protocols supported and switches in the Australasian market with which EPICCenter and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Australia and New Zealand and CTI licence pricing.
Asian Presence
Easyrun is not present in the Asian market.
European Presence
Easyrun has distributors in some European countries and is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, languages in which documentation is provided, CTI protocols supported and lists switches in the European market with which EPICCenter and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Benelux, France, Germany, Iberia, Italy and the UK, and CTI licence pricing and analyses the future of CTI software as a product category.
Easyrun has offices and/or distributors in one or more of the German-speaking countries and is included in the report, specific to German-speaking Europe, Computer Telephony Integration Marktübersicht (Computer Telephony Integration: in the German-speaking market), in German published by Oxygon Verlag GmbH. This report includes local contact details, CTI protocols supported and lists switches in the German-speaking European market with which EPICCenter and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Austria, Germany and Switzerland, and CTI licence pricing and analyses the future of CTI software as a product category.
North American Presence
Easyrun has an office in the USA and is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details, CTI protocols supported and lists switches in the North American market with which EPICCenter and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Canada and the USA, and CTI licence pricing and analyses the future of CTI software as a product category.
Article citing Easyrun
Lame competitors contribute to Genesys's success IT Director (Bloor Research, UK), October, 2007
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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