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l Individual Vendor Pages |
CreaLog
Frankfurter Ring 211 D-80807 Münich Germany
CreaLink CTI-Server with CreaNet (International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, and optional IVR, predictive dialling, audio call recording and collaborative browsing using voice through the Internet.
CreaVoice Advanced Enterprise and CreaVoice Advanced NetServices (International VoiceXML software directory)
VoiceXML software platform for network service providers which can be implemented using the Windows operating system and any speech recognition software and hardware.
Note
Along with other vendors of call centre CTI software, CreaLog was approached for inclusion in a market update report for Europe in September 2005. Although one was acknowledged, despite a set of questions being emailed repeatedly over a three-month period, no response was received.
Australasian Presence
CreaLog is not present in the Australasian market.
Asian Presence
CreaLog is not present in the Asian market.
European Presence
CreaLog has offices and distributors in several European countries and is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, languages in which documentation is provided and CTI protocols supported.
CreaLog has offices and/or distributors in one or more of the German-speaking countries and is included in the report, specific to German-speaking Europe, Computer Telephony Integration Marktübersicht (Computer Telephony Integration: in the German-speaking market), in German published by Oxygon Verlag GmbH. This report includes local contact details, CTI protocols supported and lists switches in the German-speaking European market with which CreaLink CTI-Server and other products have been interfaced. The report features the market shares of the specific market-leading CTI vendors in Austria, Germany and Switzerland, and CTI licence pricing. The report also analyses the future of CTI software as a product category and includes a specific assessment of CreaLog and the CreaLink CTI-Server product from a European perspective.
North American Presence
CreaLog is not present in the North American market.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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