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l Individual Vendor Pages |
CosmoCom
121 Broad Hollow Road Melville, NY 11747 USA
CosmoCall (International LAN-based telephone system directory)
LAN-based telephone system with integral ACD, IVR, voice mail with unified messaging, personal and enterprise CTI facilities, predictive dialling (by incorporating Sytel's Softdial Plugin), collaborative browsing using both voice through the Internet and routing of e-mails to agents.
Australasian Presence
CosmoCom is not present in the Australasian market.
Asian Presence
CosmoCom has an office in one Asian country and distributors in several and is included in the report, specific to Asia, Computer Telephony Integration: from the Internet to the Desktop published by Datamonitor. This report includes local contact details, languages in which documentation is provided and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the future of LAN-based systems as a product category and a specific assessment of CosmoCom and the CosmoCall product from an Asian perspective.
European Presence
CosmoCom has offices and distributors in several European countries and is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, languages in which documentation is provided and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the future of LAN-based systems as a product category and a specific assessment of CosmoCom and the CosmoCall product from a European perspective.
CosmoCom has offices and/or distributors in one or more of the German-speaking countries and is included in the report, specific to German-speaking Europe, Computer Telephony Integration Marktübersicht (Computer Telephony Integration: in the German-speaking market), in German published by Oxygon Verlag GmbH. This report includes local contact details and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the future of LAN-based systems as a product category and a specific assessment of CosmoCom and the CosmoCall product from a European perspective.
North American Presence
CosmoCom is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details, languages in which documentation is provided and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the future of LAN-based systems as a product category and a specific assessment of CosmoCom and the CosmoCall product from a North American perspective.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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