l individual vendor pages

ARC Solutions

5&6 Bourne Court, Southend Road, Woodford, Essex, IG8 8HD, UK
Phone+44 181 498 8400
Fax +44 181 498 8499
Internet http://www.arcsolutions.com
E-mail info [at] arcsolutions.com

Call Connect (formerly Arc Connect)
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, collaborative browsing using voice through the Internet, text chat and control of call queuing designed to work only with Cisco's Call Manager LAN-based telephone system.

Australasian Presence
ARC Solutions has an office in Australia.

Asian Presence
ARC Solutions is distributed in the Asian market.

European Presence
ARC Solutions is headquartered in the UK and has distributors in several European countries.

North American Presence
ARC Solutions is distributed in the North American market.

South American Presence
ARC Solutions is not present in the South American market.

Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.

Home Call Centre Consulting Procurement Consulting
International Vendor Directories Contact

Occidental Communications, 2010