|
|
|
l individual vendor pages |
Altitude Software
Av. dos Combatentes 43, 8º 1600-042 Lisbon, Portugal
Altitude uCI (Unified Customer Interaction)
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing and optional IVR, predictive dialling, scripting, audio call recording, collaborative browsing using both voice through the Internet and callbacks, routing of e-mails to agents and off-switch ACD.
Australasian Presence
Altitude Software is no longer represented in Australia.
Asian Presence
Altitude Software has distribution in Asia.
European Presence
Altitude Software has offices and distributors in several European countries.
North American Presence
Altitude Software has offices in Canada and the USA.
South American Presence
Altitude Software has offices and distributors in South America.
Article citing Altitude
Lame competitors contribute to Genesys's success IT Director (Bloor Research, UK), October, 2007
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
Home
Call Centre Consulting
Procurement Consulting
International Vendor Directories
Contact
|
© Occidental Communications, 2010
|
|
