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Altigen
47427 Fremont Blvd. Fremont, Calif 94538 USA
AltiServ (International PC-based telephone system directory)
PC-based telephone system with ACD, IVR, voice mail with unified messaging, personal and enterprise CTI facilities, audio call recording capability with screen capture, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents.
Australasian Presence
Altigen is not present in the Australasian market.
Asian Presence
Altigen has an office and distributors in some Asian countries and is included in the report, specific to Asia, Computer Telephony Integration: from the Internet to the Desktop published by Datamonitor. This report includes local contact details, languages in which documentation is provided and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of Altigen and the AltiServ product from an Asian perspective.
European Presence
Altigen has offices and distributors in some European countries and is included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, languages in which documentation is provided and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of Altigen and the AltiServ product from a European perspective.
North American Presence
Altigen is included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details and CTI protocols supported. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based telephone systems as a product category, as well as a specific assessment of Altigen and the AltiServ product from a North American perspective.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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