l individual vendor pages


Alceo SRL

Santa Croce 917, 30135 Venezia Italy
Phone+39 041 524 6480
Fax +39 041 524 6491
Internet http://www.alceo.com
E-mail alceo [at] alceo.com

InfoCC (International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, predictive dialling, audio call recording, collaborative browsing using both voice through the Internet and callbacks, routing of e-mails to agents, text chat and off-switch ACD.

TeleSmart (International CTI software directory)
Non-call centre CTI software that performs screen pop, limited screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR and voice mail.


Note
Along with other vendors of call centre CTI software, Alceo was approached for inclusion in a market update report for Europe in September 2005. Although one was acknowledged, despite a set of questions being emailed repeatedly over a three-month period, no response was received.


Australasian Presence
Alceo is not present in the Australasian market.


Asian Presence
Alceo is not present in the Asian market.


European Presence
Alceo is headquartered in Italy.


North American Presence
Alceo is not present in the North American market.


South American Presence
Alceo is not present in the South American market.


Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.



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