l individual vendor pages
Santa Croce 917, 30135 Venezia Italy
|Phone||+39 041 524 6480|
|Fax|| ||+39 041 524 6491|
|E-mail|| ||alceo [at] alceo.com|
InfoCC (International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, predictive dialling, audio call recording, collaborative browsing using both voice through the Internet and callbacks, routing of e-mails to agents, text chat and off-switch ACD.
TeleSmart (International CTI software directory)
Non-call centre CTI software that performs screen pop, limited screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR and voice mail.
Along with other vendors of call centre CTI software, Alceo was approached for inclusion in a market update report for Europe in September 2005. Although one was acknowledged, despite a set of questions being emailed repeatedly over a three-month period, no response was received.
Alceo is not present in the Australasian market.
Alceo is not present in the Asian market.
Alceo is headquartered in Italy.
North American Presence
Alceo is not present in the North American market.
South American Presence
Alceo is not present in the South American market.
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
Call Centre Consulting
International Vendor Directories
© Occidental Communications, 2010