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l individual vendor pages |
Aastra
155 Snow Blvd., Concord, Ont, Canada L4K 4N9
BusinessPhone (formerly named BP250)
(Australasian telephone systems directory)
(International PABX/ACD directory)
PABX for small to medium-sized enterprises
IntelliGate
(International PABX/ACD directory)
PABX
MX-ONE Telephony Switch (formerly named MD110)
(International PABX/ACD directory)
(Australasian telephone systems directory)
PABX
NeXspan
(International PABX/ACD directory)
PABX
OpenCom
(Australasian telephone systems directory)
(International PABX/ACD directory)
small to medium-sized PABX
PointSpan
(International PABX/ACD directory)
PABX
MX-ONE Telephony Server
(International LAN-based telephone system directory)
(Australasian telephone systems directory)
LAN-based telephone system with integral ACD, IVR, voice mail, CTI, predictive dialling, audio call recording capability, collaborative browsing using both voice through the Internet and callbacks, routing of e-mails to agents and text chat.
NeXspan Communication Server
(International LAN-based telephone system directory)
LAN-based telephone system which, with the inclusion of the M7480, offers integral ACD, IVR, voice mail with unified messaging, personal and enterprise CTI facilities, limited audio call recording capability and collaborative browsing using callbacks.
Solidus e-Care
(International CTI software directory)
(Australasian CTI software directory)
An IVR/CTI system that controls call queuing and performs screen pop, screen transfer with call transfer, screen/keyboard dialling, and optional IVR, collaborative browsing via callbacks, routing of e-mails to agents and off-switch ACD, specifically designed to work with the MX-ONE Telephony Switch.
Australasian Presence
Aastra has an office in Australia.
Asian Presence
Aastra has a presence in some Asian countries and EADS Telecom and Ericsson, pre-acquisition, are included in the report, specific to Asia, Computer Telephony Integration: from the Internet to the Desktop published by Datamonitor. This report includes local contact details, CTI protocols all three products support, languages in which documentation is provided and lists the CTI software and other CTI-capable products in the Asian market that have been interfaced with the PointSpan, M6500 and Succession6500. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the futures of both PABXs and LAN-based systems as product categories and a specific assessment of EADS Telecom and the PointSpan, M6500 and Succession6500 products from an Asian perspective.
European Presence
Aastra has offices and distributors in several European countries and EADS Telecom and Ericsson, pre-acquisition, are included in the report, specific to Europe, Computer Telephony Integration: from the Internet to the Desktop, in Europe published by Bloor Research. This report includes local contact details, CTI protocols all three products support, languages in which documentation is provided and lists the CTI software and other CTI-capable products in the European market that have been interfaced with the IntelliGate, PointSpan, M6500 and Succession6500. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the futures of both PABXs and LAN-based systems as product categories and a specific assessment of EADS Telecom and the PointSpan, M6500 and Succession6500 products from a European perspective.
Aastra has offices and/or distributors in one or more of the German-speaking countries and Aastra, EADS Telecom and Ericsson, pre-acquisition, are included in the report, specific to German-speaking Europe, Computer Telephony Integration Marktübersicht (Computer Telephony Integration: in the German-speaking market), in German published by Oxygon Verlag GmbH. This report includes local contact details, CTI protocols all three products support and lists the CTI software and other CTI-capable products in the German-speaking European market that have been interfaced with the IntelliGate, PointSpan, M6500 and Succession6500. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the futures of both PABXs and LAN-based systems as product categories and a specific assessment of EADS Telecom and the PointSpan, M6500 and Succession6500 products from a European perspective.
North American Presence
Aastra has offices in Canada and the USA and EADS Telecom and Ericsson, pre-acquisition, are included in the report, specific to North America, Computer Telephony Integration: from the Internet to the Desktop, in North America published by Bloor Research. This report includes local contact details, CTI protocols all three products support and lists the CTI software and other CTI-capable products in the North American market that have been interfaced with the PointSpan, M6500 and Succession6500. The report also analyses the architectural strengths and weaknesses of LAN-based systems themselves, the integral capabilities which many offer, their convergence with PC-based telephone systems and the futures of both PABXs and LAN-based systems as product categories and a specific assessment of EADS Telecom and the PointSpan, M6500 and Succession6500 products from a North American perspective.
Article citing Aastra
IT in Canada: Hiding the Light Under the Bushell Occidental Communications, 2006
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop products which fall within the specified categories. Most vendors also have additional products beyond those listed. Vendors seeking inclusion click here.
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