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Zeacom Limited
Head Office
5 Carlton Gore Road Auckland, New Zealand
Australian Office
382 Wellington Road, PO Box 4060 Mulgrave Victoria 3170 Australia
CTI Report
Zeacom is included in the report, specific to Australia and New Zealand, Computer Telephony Integration: from the Internet to the Desktop published by Occidental Communications. This report includes local contact details, CTI protocols supported and switches in the Australasian market with which Q-Master and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Australia and New Zealand and CTI licence pricing.
Zeacom Worldwide
For details on Zeacom's worldwide presence and inclusion in CTI reports for Asia, Europe and/or North America, visit the Zeacom International page.
ContactCenter (formerly named Q-Master)
(Australasian CTI software directory)
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing and optional IVR, callback, text chat, collaborative browsing using callbacks, routing of e-mails to agents and off-switch ACD, designed to work with NEC PABXs and Cisco's LAN-based telephone system. ContactCenter is also distributed in New Zealand by Cogent and in Australia by NEC and Propensity.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.
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