l individual vendor pages
5 Carlton Gore Road Auckland, New Zealand
382 Wellington Road, PO Box 4060 Mulgrave Victoria 3170 Australia
For details on Zeacom's worldwide presence, visit the Zeacom international page.
UCB Qmaster (formerly named ContactCenter and before that Q-Master)
(Australasian CTI software directory)
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing and optional IVR, callback, text chat, collaborative browsing using callbacks, routing of e-mails to agents and off-switch ACD, designed to work with NEC PABXs and Cisco's LAN-based telephone system. ContactCenter is also distributed in New Zealand by Cogent and in Australia by NEC and Propensity.
AudioWatch (Audio call recording system)
AudioWatch is a digital audio call recording system that uses CTI to log call data and/or selectively record calls.
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
Call Centre Consulting
ANZ Product Directory
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