Simpl, Occidental Communications

Simpl

Head Office
PO Box 62 534, Kalmia Street, Levels 3 and 4, Simpl House, Central Park, 666 Great South Road, Penrose, New Zealand

Phone		+64 9 526 0420
Fax		+64 9 526 0421
Internet		http://www.simpl.co.nz
E-mail		info [at] simpl.co.nz

Australian Office
1343 Malvern Rd, Malvern, Victoria, 3144 Australia

Phone		+61 3 9824 4408
Fax		+61 3 9824 7299
Internet		http://www.simpl.co.nz
E-mail		info [at] simpl-au.com

Customer Interaction Management (formerly named T-Server)
(Australasian CTI software directory)
(International CTI software directory)
Simpl is a non-exclusive distributor of Customer Interaction Management from Genesys, call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, predictive dialling, text chat, collaborative browsing using both voice through the Internet and callbacks and off-switch ACD. Genesys is owned by Alcatel-Lucent.

Genesys, Australian office, North Sydney, NSW

Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.

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