Sage CRM, Occidental Communications

Sage CRM (formerly Interact Commerce)
Sage CRM is an international company based in Scottsdale, Arizona USA. Sage CRM is a wholly-owned subsidiary of The Sage Group, plc, based in Newcastle Upon Tyne, UK

Australian Office
Level 6, 114 William Street Melbourne, Victoria 3000 Australia

Phone		+61 3 8681 3400 (1300 724 327 from within Australia)
Fax		+61 3 8681 3455
Internet		http://www.sagebusiness.com.au
E-mail		info [at] sagebusiness.com.au

No office in New Zealand

CTI Report
Interact Commerce is included in the report, specific to Australia and New Zealand, Computer Telephony Integration: from the Internet to the Desktop published by Occidental Communications. This report includes local contact details, CTI protocols supported and switches in the Australasian market with which Saleslogix and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Australia and New Zealand and examines CTI-capable CRM and help desk products as a product category.

ACCPAC eCRM (CRM)
CRM software offering sales lead management, sales force automation, customer contact tracking, workflow processing, customer segmentation, call logging and tracking, historic analysis of fault calls and optional CTI interface ACCPAC eCRM is also distributed by Aaromba Technologies.

Saleslogix (CRM)
CRM software offering sales lead management, sales force automation, customer contact tracking, workflow processing, campaign management, configuration management, scripting, customer segmentation, and optional CTI interface, call logging and tracking and knowledge management. Saleslogix is also distributed by Adexio, Eclipse Computing and Tele-Management Associates.

ACT! (CRM)
CRM software offering sales lead management, customer contact tracking, campaign management, scripting, customer segmentation, and optional CTI interface, call logging and tracking. ACT! is also distributed by Adexio.

Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.

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