l individual vendor pages
Quality Plus Callscan
Quality Plus Callscan is an international company based in Birmingham, UK.
350 Wellington Road, Mulgrave, Victoria 3170 Australia
No office in New Zealand
Customer Interaction Center (CIC)
(Australasian telephone systems directory)
(International PC-based telephone system directory)
Quality Plus Callscan is a non-exclusive distributor of CIC from Interactive Intelligence, a PC-based telephone system with integral ACD, IVR, voice mail with unified messaging, desktop, personal CTI facilities, audio call recording capability including screen capture, predictive dialler, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents, text chat and workforce management.
Interactive Intelligence, Australian office, North Sydney, NSW
e-Talk Recorder (Audio call recording systems)
Quality Plus Callscan is a non-exclusive distributor of e-Talk Recorder, a digital audio call recording system and e-Talk Advisor, performance evaluation software.
e-Talk, Fort Worth, Texas, USA
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
Call Centre Consulting
ANZ Product Directory
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