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Propensity International
Head Office
Level 1 Suite 2, 54 Alexander Street, Crows Nest, NSW 2065 Australia
No office in New Zealand
Univerge
(Australasian telephone systems directory)
(International PABX/ACD directory)
Propensity is a non-exclusive distributor of the Univerge SV8500, SV8300 and SV8100 from NEC, PABXs with ACD capability.
NEC, Australian Office, Frenches Forest
UCB Qmaster (formerly named ContactCenter and before that Q-Master)
(Australasian CTI software directory)
(International CTI software directory)
Propensity is the exclusive distributor of ContactCenter from Zeacom, call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing and optional IVR, callback, text chat, collaborative browsing using callbacks, routing of e-mails to agents and off-switch ACD, designed to work with NEC PABXs.
Zeacom, (Head office, Auckland, New Zealand)
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
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