Nortel, Occidental Communications

Nortel
What used to be the enterprise products division of Brampton, Ontario, Canada-based Nortel is now a wholly-owned subsidiary of Avaya.

Australian Office
1 Innovation Road, Macquarie University Research Park, Macquarie Park, NSW 2109, Locked Bag 2094, North Ryde NSW 2113, Australia

Phone		+61 2 8870 5000
Fax		+61 2 8870 5222
Internet		http://www.nortel.com/australia
E-mail		reasia [at] nortel.com

New Zealand Office
Level 16, 396 Queen street Auckland 1036 New Zealand

Phone		+64 9 309 9052
Fax		+64 9 357 0893
Internet		http://www.nortel.com/newzealand
E-mail		reasia [at] nortel.com

Nortel Worldwide
For details on Nortel's worldwide presence and inclusion in CTI reports for Asia, Europe and/or North America, visit the Nortel International page.

Meridian 1
(Australasian telephone systems directory)
(International PABX/ACD directory)
PABX with ACD capability. The Meridian 1 is distributed in Australia by Blue Central, Commander Australia, 3D Networks and VoIP, and in New Zealand by Telecom Corporation of New Zealand.

Communications Server 1000 (formerly named Succession CSE 1000)
(Australasian telephone systems directory)
(International LAN-based telephone system directory)
LAN-based telephone system with ACD, integral telephony window, personal CTI facilities, collaborative browsing using callbacks, routing of e-mails to agents and text chat. The Communications Server 1000 is distributed by Blue Central, BTAS, Commander Australia, 3D Networks and VoIP, and in New Zealand by Telecom Corporation of New Zealand.

Self-Service Portfolio (formerly named Periphonics) (IVR)
IVR system offering menu development by drag and drop method using a GUI interface. The Self-Service Portfolio is distributed by Dimension Data and 3D Networks, and in New Zealand by Telecom Corporation of New Zealand.

Clarify (CRM)
Nortel has sold the Clarify product to Amdocs.

Article citing Nortel
IT in Canada: Hiding the Light Under the Bushell Occidental Communications, 2009

Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.

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