Nice, Occidental Communications

Nice Systems
Nice Systems is an international company based in Ra'anana, Israel.

Australian Office
141 Walker Street, North Sydney NSW 2060 Australia

Phone		+61 2 9922 2577
Fax		+61 2 9929 4699
Internet		http://www.nice.com
E-mail		apacmarketing [at] nice.com

No office in New Zealand

NiceUniverse (Audio call recording system)
Digital audio call recording system that uses CTI to log call data and/or selectively record calls, and which also captures screen transactions. NiceUniverse is distributed by Agile, BTAS, Global Connect, Lascom, NEC, Telstra, VoIP and Zintel.

WordNet (Audio call recording system)
Digital audio call recording system that uses CTI to log call data and/or selectively record calls. WordNet is also distributed by Lascom and NEC.

Mirra (Audio call recording system)
Digital audio call recording system with a maximum of 32 channels. Mirra is also distributed by Lascom and NEC.

TotalView (WFMS)
Workforce management software offering staffing level forecasting, roster management and adherence to roster start times for one or more skill groups receiving calls and/or e-mails at one or more sites developed by IEX, a subsidiary of Nice. TotalView is distributed by Lascom and Matrium.

IEX, Richardson, Texas, USA

Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.

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