l individual vendor pages
iTa (Information Technologies Australia Pty Ltd)
PO Box 2014, 245 Lutwyche Road, Windsor, Queensland 4030 Australia
No office in New Zealand
For details on iTa's worldwide presence, visit the iTa international page.
Intervoice Voice Portal (formerly Media Exchange and before that, One Voice) (IVR)
IT Australia is a non-exclusive distributor of Intervoice Voice Portal from Convergys, an IVR system offering menu development by drag and drop method using a GUI interface and optionally including speech recognition software from Nuance.
Convergys, Australian Office, Melbourne, Vic
(Australasian CTI software directory)
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional audio call recording and routing of e-mails to agents.
(Audio call recording system)
A digital audio call recording system that uses CTI to selectively record calls.
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
Call Centre Consulting
ANZ Product Directory
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