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iTa (Information Technologies Australia Pty Ltd)
Head Office
245 Lutwyche Road, Windsor, Queensland 4030 Australia
No office in New Zealand
iTa Worldwide
For details on iTa's worldwide presence and inclusion in CTI reports for Asia, Europe and/or North America, visit the iTa International page.
Media Exchange (formerly One Voice) from InterVoice (IVR)
IT Australia is a non-exclusive distributor of Media Exchange from InterVoice, an IVR system offering menu development by drag and drop method using a GUI interface and optionally including speech recognition software from Nuance.
InterVoice, Dallas, Texas, USA
iBridge
(Australasian CTI software directory)
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional audio call recording and routing of e-mails to agents.
CaptureiT
(Audio call recording system)
A digital audio call recording system that uses CTI to selectively record calls.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.
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