l individual vendor pages
Unit 5, 39 Herbert Street, St. Leonards NSW 2065 Australia
No office in New Zealand
OmniPCX Enterprise and OmniPCX Office (formerly named the 4400)
(Australasian telephone systems directory)
(International PABX/ACD directory)
Integ is a non-exclusive Australian distributor of the Alcatel-Lucent OmniPCX Enterprise and OmniPCX Office, PABXs with ACD capability. The ACD MIS has an optional IVR capability, named CCX.
Alcatel-Lucent, Australian office, Alexandria, NSW
Customer Interaction Management (formerly named T-Server)
(Australasian CTI software directory)
(International CTI software directory)
Integ is a non-exclusive distributor of Customer Interaction Management from Genesys, call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, predictive dialling, text chat, collaborative browsing using both voice through the Internet and callbacks and off-switch ACD. Genesys is owned by Alcatel-Lucent.
Genesys, Australian office, North Sydney, NSW
Fusion Series 7 (Audio call recording systems)
Integ is the exclusive Australian distributor of Fusion Series 7 from HigherGround, a digital audio call recording system.
HigherGround Inc., Canoga Park, Calif, USA
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
Call Centre Consulting
ANZ Product Directory
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