l individual vendor pages

Hewlett Packard
HP is an international company based in Palo Alto, California, USA.

Australian Office
353 Burwood Highway, Forest Hill Victoria 3131 Australia
Phone13 13 47 (from within Australia only)
Fax +61 3 8833 5901
Internet http://www.hp.com.au
E-mail info.hpsoftware.sp [at] hp.com

New Zealand Office
186-190 Willis St PO Box 9443 Wellington New Zealand
Phone+64 4 802 6800
Fax +64 4 384 3380
Internet http://www.hp.co.nz
E-mail info.hpsoftware.sp [at] hp.com

Hewlett Packard is the parent company of 3Com, a developer of a LAN-based telephone system.

Call Manager
(Australasian telephone systems directory)
(International LAN-based telephone system directory)
HP is a non-exclusive distributor of Call Manager, a LAN-based telephone system with integral voice mail, desktop, personal CTI facilities, collaborative browsing (using OCMC) using both voice through the Internet and callbacks and routing of e-mails to agents.

Cisco, Australian office, North Sydney, NSW

IT Service Management Center (Help desk software)
Help desk software offering call logging and tracking, historic analysis of fault calls, configuration management, asset management, limited sales lead management, limited sales force automation, customer contact tracking, workflow processing, data mining and customer segmentation as well as optional routing of emails to agents and knowledge management. IT Service Management Center is distributed in Australia and New Zealand by CBA Consulting, Communications Design and Management, IBM, Optimation/The Mentum Group and Sonnet.

Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.

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