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FrontRange Solutions
Formerly named Goldmine, FrontRange Solutions is an international company based in Colorado Springs, Colorado USA
Australian Office
Level 13 77 Pacific Highway, North Sydney NSW 2060 Australia
| Phone | | +61 2 8080 3300 |
| Fax | | +61 2 8080 3399 |
| Internet | | http://www.frontrange.com.au |
| E-mail | | goldmine.info [at] frontrange.com.au |
| E-mail | | heat.info [at] frontrange.com.au |
No office in New Zealand
CTI Report
FrontRange Solutions is included in the report, specific to Australia and New Zealand, Computer Telephony Integration: from the Internet to the Desktop published by Occidental Communications. This report includes local contact details, CTI protocols supported and switches in the Australasian market with which Goldmine, HEAT and other products have been interfaced. The report also features the market shares of the specific market-leading CTI vendors in Australia and New Zealand and examines CTI-capable CRM and help desk products as a product category.
GoldMine (CRM)
CRM software offering sales lead management, sales force automation, customer contact tracking, workflow processing, scripting, customer segmentation, data mining and optional IVR, CTI and knowledge management targeted at small to medium sized enterprises. Goldmine is also distributed by Aaromba Technologies, Ingram Micro and Veridian Solutions.
HEAT (Help desk software)
Service desk software offering call logging and tracking, configuration management, historic analysis of fault calls, asset management and optional IVR, CTI and knowledge management. HEAT is also distributed by Aaromba Technologies, Ingram Micro and Veridian Solutions.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.
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