|
|
|
l individual vendor pages |
Electrodata Recorders
Head Office
9/287, Victoria Road, Rydalmere, NSW 2116 Australia
No office in New Zealand
CTI Report
Electrodata Recorders, as Electrodata, is included in the report, specific to Australia and New Zealand, Computer Telephony Integration: from the Internet to the Desktop published by Occidental Communications. This report includes CTI protocols supported and switches in the Australasian market with which Experience, Digitrac and other products have been interfaced and analyses audio call recording as well as audio call recording systems as a product category.
Experience (Audio call recording system)
Experience is a digital audio call recording system that uses CTI to log call data and/or selectively record calls, and which also captures screen transactions, targetted at larger call centres.
Advantage (Audio call recording system)
Advantage is a digital audio call recording system that uses CTI to log call data and/or selectively record calls, targetted at small to medium-sized call centres.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.
Home
ANZ Product Directory
Call Centre Consulting
Contact
|
© Occidental Communications, 2008
|
|
