|
|
|
l individual vendor pages |
CTI Solutions
Head Office
Level 1 195 Glebe Point Road, PO Box 937, Glebe, 2037 NSW Australia
No office in New Zealand
OmniPCX Enterprise and OmniPCX Office (formerly named the 4400)
(Australasian telephone systems directory)
(International PABX/ACD directory)
CTI Solutions is a non-exclusive Australian distributor of the Alcatel-Lucent OmniPCX Enterprise and OmniPCX Office, PABXs with ACD capability. The ACD MIS has an optional IVR capability, named CCX.
Alcatel-Lucent, Australian office, Alexandria, NSW
Customer Interaction Center (CIC)
(Australasian telephone systems directory)
(International PC-based telephone system directory)
CTI Solutions is a non-exclusive distributor of CIC from Interactive Intelligence, a PC-based telephone system with integral ACD, IVR, voice mail with unified messaging, desktop, personal CTI facilities, audio call recording capability, predictive dialler, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents and text chat.
Interactive Intelligence, Australian office, North Sydney, NSW
Avaya IP Office (formerly named ECLIPS)
(International LAN-based telephone system directory)
(Australasian telephone systems directory)
CTI Solutions is a non-exclusive distributor of the Avaya IP Office from Avaya, a LAN-based telephone system with IVR capabilities and, by incorporating Avaya CTI, optional CTI, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents.
Avaya, Australian office, North Ryde, NSW
Vocalite from Interactive Intelligence (IVR)
CTI Solutions is a non-exclusive distributor of Vocalite from Interactive Intelligence, an IVR system offering menu development using a command language.
Interactive Intelligence, Australian office, North Sydney, NSW
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.
Home
ANZ Vendor Directory
Call Centre Consulting
Contact
|
© Occidental Communications, 2008
|
|
