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l Individual Vendor Pages |
Commander Australia
Head Office
Level 3, Tower 1, Darling Park, 201 Sussex Street, Sydney, NSW 2001, Australia
No office in New Zealand
CTI Report
Nortel is included in the report, specific to Australia and New Zealand, Computer Telephony Integration: from the Internet to the Desktop published by Occidental Communications. This report includes local contact details, CTI protocols both products support, CTI software and other CTI-capable products in the Australasian market that have been interfaced with the Meridian 1. The report also features the market shares of the specific market-leading CTI vendors in Australia and New Zealand, CTI licence pricing and the future of both PABXs and CTI software as product categories.
Meridian 1
(Australasian telephone systems directory)
(International PABX/ACD directory)
Commander is a non-exclusive distributor of the Meridian 1 from Nortel, a PABX with ACD capability.
Nortel, Australian Office, Chatswood, NSW
Communications Server 1000 (formerly named Succession CSE 1000)
(Australasian telephone systems directory)
(International LAN-based telephone system directory)
Commander is a non-exclusive distributor of the Communications Server 1000 from Nortel, a LAN-based telephone system with ACD, integral telephony window, personal CTI facilities, collaborative browsing using callbacks, routing of e-mails to agents and text chat.
Nortel, Australian office, Chatswood, NSW
Self-Service Portfolio (formerly named Periphonics) (IVR)
Commander is a non-exclusive distributor of the Self-Service Portfolio from Nortel, an IVR system offering menu development by drag and drop method using a GUI interface.
Nortel, Australian office, Chatswood, NSW
IPFX for NEC, IPFX for Call Manager (formerly named Vision)
(Australasian CTI software directory)
(International CTI software directory)
Commander is a non-exclusive distributor of IPFX for NEC and IPFX for Call Manager from IP FX, call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing and optional IVR, predictive dialling, individual audio call recording (on request only), routing of e-mails to agents, text chat and off-switch ACD, designed to work with NEC PABXs and Cisco's Call Manager LAN-based telephone system, respectively.
IP FX, Head office, Auckland
Multiservice Access Switch 4400 (formerly named Passport) series (Gateways supporting voice over IP)
Commander is a non-exclusive distributor of the Multiservice Access Switch 4400 series from Nortel, gateways with analogue and E1 voice ports.
Nortel, Australian office, Chatswood, NSW
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.
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