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Communications Design and Management
Head Office
Level 23, 1 Oxford Street, Darlinghurst, NSW 2010 Australia
No office in New Zealand
IT Service Management Center (Help desk software)
CDM is a non-exclusive distributor of the IT Service Management Center from Hewlett Packard, help desk and operational CRM software offering call logging and tracking, historic analysis of fault calls, configuration management, asset management, sales lead management, sales force automation, customer contact tracking and workflow processing as well as optional routing of emails to agents and knowledge management.
Hewlett Packard, Australian office, Blackburn, Victoria
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
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