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l Individual Vendor Pages |
Campbell Software
Head Office
Ground Floor, Westbrook House, 181 Willis Street, Wellington, New Zealand
No office in Australia
CTI Report
Campbell Software and Intel, pre-Envox acquisition, are included in the report, specific to Australia and New Zealand, Computer Telephony Integration: from the Internet to the Desktop published by Occidental Communications. This report includes contact details, CTI protocols TeleVantage and Envox CT Connect (then named NetMerge) support and lists the switches in the Australasian market with which Envox CT Connect and other products have been interfaced. The report analyses inbound and outbound call management, and features the market shares of the specific market-leading CTI vendors in Australia and New Zealand and CTI licence pricing. The report also analyses the architectural strengths and weaknesses of PC-based telephone systems themselves, the integral capabilities which many offer, their convergence with LAN-based telephone systems and the future of PC-based systems, predictive diallers and CTI software as product categories.
Envox CT Connect
(Australasian CTI software directory)
(International CTI software directory)
Campbell Software is a non-exclusive distributor of Envox CT Connect from Envox, call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling and call routing.
Envox, Westborough, Mass, USA
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.
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