l individual vendor pages


BTAS

Head Office
35 Waterloo Road, North Ryde NSW 2113 Australia
Phone+61 2 9087 9585 (1300 55 44 11 in Australia)
Fax 1300 55 88 11 (in Australia only)
Internet http://www.btas.com.au
E-mail enquiries [at] btas.com.au

No office in New Zealand


OmniPCX Enterprise and OmniPCX Office (formerly named the 4400)
(Australasian telephone systems directory)
(International PABX/ACD directory)
BTAS is a non-exclusive Australian distributor of the Alcatel-Lucent OmniPCX Enterprise and OmniPCX Office, PABXs with ACD capability. The ACD MIS has an optional IVR capability, named CCX.

Alcatel-Lucent, Australian office, Alexandria, NSW


Avaya IP Office (formerly named ECLIPS)
(International LAN-based telephone system directory)
(Australasian telephone systems directory)
BTAS is a non-exclusive distributor of the Avaya IP Office from Avaya, a LAN-based telephone system with IVR capabilities and, by incorporating Avaya CTI, optional CTI, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents.

Avaya, Australian office, North Ryde, NSW


Communications Server 1000 (formerly named Succession CSE 1000)
(Australasian telephone systems directory)
(International LAN-based telephone system directory)
BTAS is a non-exclusive distributor of the Communications Server 1000 from Avaya, a LAN-based telephone system with ACD, integral telephony window, personal CTI facilities, collaborative browsing using callbacks, routing of e-mails to agents and text chat.

Avaya, Australian Office, North Ryde, NSW


Avaya IP Office (formerly named ECLIPS)
(International LAN-based telephone system directory)
(Australasian telephone systems directory)
BTAS is a non-exclusive distributor of the Avaya IP Office from Avaya, a LAN-based telephone system with IVR capabilities and, by incorporating Avaya CTI, optional CTI, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents.

Avaya, Australian office, North Ryde, NSW


NiceUniverse (Audio call recording system)
BTAS is a non-exclusive distributor of NiceUniverse from Nice Systems, a digital audio call recording system that uses CTI to log call data and/or selectively record calls, and which also captures screen transactions.

Nice Systems, Australian office, Crows Nest, NSW


Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.



Home Call Centre Consulting Procurement Consulting
ANZ Product Directory Contact



Occidental Communications, 2010