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BT Syntegra
BT Syntegra is an international company based in London, UK
Australian Office
Level 12 BT Tower, Sydney NSW 2000, Australia
No office in New Zealand
CallCenter
(Australasian telephone systems directory)
(International PABX/ACD directory)
BT Syntegra is a non-exclusive distributor of CallCenter from Aspect Software, an ACD.
Aspect Software, Australian office, North Sydney, NSW
Aspect Unified IP (formerly named Concerto Unified Edition and before that Ensemble Pro)
(Australasian telephone systems directory)
(International PC-based telephone system directory)
BT Syntegra is a non-exclusive distributor of Aspect Unified IP (formerly named Concerto Unified Edition and before that Ensemble Pro) from Aspect Software, a PC-based telephone system with integral ACD, IVR, voice mail with unified messaging, personal and enterprise CTI facilities, predictive dialling, audio call recording capability including screen capture, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents.
Aspect Software, Australian office, Milsons Point, NSW
Aspect Enterprise Contact Server
(Australasian CTI software directory)
(International CTI software directory)
BT Syntegra is a non-exclusive distributor of Aspect Enterprise Contact Server from Aspect Software, call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing and optional IVR, predictive dialling, collaborative browsing using both voice through the Internet and callbacks, text chat and off-switch ACD.
Aspect Software, Australian office, North Sydney, NSW
PerformanceEdge (formerly EWorkforce Management) (WFMS)
BT Syntegra is a non-exclusive distributor of PerformanceEdge from Aspect Software, workforce management software offering staffing level forecasting and roster management for calls and/or e-mails. Optional modules/licences offer adherence to roster start times, multiple skill groups, multiple site support and audio call recording.
Aspect Software, Australian office, North Sydney, NSW
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.
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