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ARC Solutions
ARC Solutions is an international company based in Woodford, Essex, UK.
Australian Office
2 Marks Street, Naremburn NSW 2065 Australia
No office in New Zealand
Call Connect (formerly Arc Connect)
(Australasian CTI software directory)
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling, call routing, and optional IVR, collaborative browsing using voice through the Internet, text chat and control of call queuing designed to work only with Cisco's Call Manager LAN-based telephone system.
Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here. Finally, note that Occidental Communications does not sell these or any other products.
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