Aastra, Occidental Communications

Aastra Telecom Inc
Aastra is an international company based in Concord, Ont, Canada

Australian Office
Suite 1601A Level 16, 101 Grafton Street, Bondi Junction NSW 2022 Australia

Phone		+61 1300 7600 722
Fax		+61 2 8905 9125
Internet		http://www.aastra.com
E-mail		info_australia [at] aastra.com

No office in New Zealand

Aastra Worldwide
For details on Aastra's worldwide presence and inclusion in CTI reports for Asia, Europe and/or North America, visit the Aastra International page.

BusinessPhone (formerly named BP250)
(Australasian telephone systems directory)
(International PABX/ACD directory)
PABX for small to medium-sized enterprises. In Australia, the BusinessPhone is distributed by Allcom, the Convergency Group and Telstra, and in Australia and New Zealand by Zintel.

MX-ONE Telephony Switch (formerly named MD110)
(Australasian telephone systems directory)
(International PABX/ACD directory)
PABX with ACD capability, Ericsson's Solidus e-Care CTI product provides more comprehensive ACD capability. In Australia, the MX-ONE Telephony Switch is distributed by Essential Data and Voice, Telstra and the TT Group, and in Australia and New Zealand by Zintel.

OpenCom
(Australasian telephone systems directory)
(International PABX/ACD directory)
small to medium-sized PABX

MX-ONE Telephony Server
(Australasian telephone systems directory)
(International LAN-based telephone system directory)
LAN-based telephone systems with ACD, integral auto attendant, voice mail and collaborative browsing. In Australia, the MX-ONE Telephony Server is distributed by Telstra and the TT Group, and in Australia and New Zealand by Zintel.

Solidus e-Care
(Australasian CTI software directory)
(International CTI software directory)
Call centre CTI software that performs screen pop, screen transfer with call transfer, screen/keyboard dialling and call routing, and optional IVR, collaborative browsing via callbacks, routing of e-mails to agents and off-switch ACD, specifically designed to work with the MX-ONE Telephony Switch. In Australia, Solidus e-Care is distributed by Telstra and the TT Group, and in Australia and New Zealand by Zintel.

Article citing Aastra
IT in Canada: Hiding the Light Under the Bushell Occidental Communications, 2006

Article citing Ericsson (whose enterprise products division was subsequently sold to Aastra)
Lame competitors contribute to Genesys's success IT Director (Bloor Research, UK), October, 2007

Disclaimer
Note that this site is not sponsored. Vendors are included because they develop and/or distribute products in Australia and/or New Zealand which fall within the specified categories. Vendors seeking inclusion click here.

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